EMS LEADERSHIP ACADEMY (Session II)

November 12, 2005

PROGRAM EVALUATION SUMMARY

52 Program Evaluations were submitted after the November 12^th session. The overall feedback was positive. Of those responses, the following breakdown will give you a more specific and detailed response:

Participant Evaluations:

The Program Met the Stated Objectives:

26 Strongly Agreed

25 Agreed

1 Disagreed

Content covered topic adequately:

23 Strongly Agreed

29 Agreed

The physical facility was conducive to learning:

22 Strongly Agreed

30 Agreed

The overall quality of the speakers was excellent:

23 Strongly Agreed

27 Agreed

2 Disagreed

The overall quality of the program was excellent:

25 Strongly Agreed

25 Agreed

2 Disagreed

The program met my educational needs:

24 Strongly Agreed

26 Agreed

2 Disagreed

Program content can be incorporated into work:

25 Strongly Agreed

27 Agreed

Would you attend another course by this sponsor?

Yes = 51

No = 1

What did you like most about this course?

• Presenters style – kept interest
• Role Play
• Timely/realistic topics
• Class participation
• Speaker interaction with audience.
• Valuable information that can be implemented in organizations.
• Problem solving ideas.
• Printed materials.
• Tips & techniques

What did you like least?

• Start time
• Room cold.
• Too much lecture.
• Need larger projections on screen.
• Recruitment & Retention ideas. What can be done to bring people in and keep them?
• Would have liked presenters to be better prepared.

What topics would you like to see for future programs?

• EMS Grants & CISD
• Manager/supervisor training programs
• Motivation
• Chain of Command
• Policy Making and list of policies might be overlooked.
• Dealing with on-scene PT death & bystanders.
• Stress in an EMS environment.
• Interviewing and planning
• Legal issues dealing with employee problems. What you can and can’t do with a problem employee.
• Decision making process for new supervisors
• How to write clear, concise, inclusive policies & procedures.
• Ambulance safety for ambulance crews.
• Stress management, sexual harassment and roles in the office.
• Communication skills.

Other comments:

• Need to stick to start and end times.
• Time well spent, even on a sunny Saturday.
• An overwhelming number of attendees stressed how important the EMS Academy program is and how it should be continued with new topics. Most attendees gave rave reviews to the presentations and content.