A Pre-Conference Workshop at the

NYS Volunteer Ambulance & Rescue Association’s Pulse Check Conference

Administrative tasks and personnel management are among an EMS Administrator’s central responsibilities.  Professional development efforts in areas like administration, supervision, public relations and budgeting receive little attention.  These skills and concepts are critical to every EMS service’s long-term success and role as a community caretaker.  In response, Catskill Hudson AHEC, in concert with a number of EMS Providers, has custom designed this EMS Leadership Academy for EMS officers and other first responders.  The program presents a learning experience tailored to EMS providers by experienced leaders in EMS.

WHO SHOULD ATTEND?

The EMS Leadership Academy is for EMS captains, officers or others in or about to be placed in a position of leadership in his/her EMS agency.

LEARNING OBJECTIVES:

• List all the skills and procedures required to effectively manage an EMS Service/Agency.
• Understand the NYS DOH and Federal Mandates and how to develop compliance programs to meet them.
• Understand how to focus your agency’s efforts on excellence in service.
• Learn to recruit, manage, motivate and retain paid and volunteer staff.
• Learn to understand the Strategic Planning process, dealing with the complexities of developing short-and long-term organizational goals and measuring the success of the organization.
• Develop a communications plan to heighten community awareness and support recruitment and recognition.

TOPICS:

• Leadership and Management • Customer Service • Strategic Planning • Quality Improvement

• Recruitment and Retention • Liability and Responsibility • Alphabet Soup of EMS

DATE & TIME:

August 24, 2006 • 7:30AM to 3:30PM

REGISTRATION FEE:

EMS Leadership Academy is offered at a cost of $75 per registrant

LOCATION:

Hudson Valley Resort & Spa, 400 Granite Road, Kerhonkson, NY 12446

Download the brochure and registration form

Please contact the Catskill Hudson Area Health Education Center at (845) 883-7260 or Email us at chahec@hvi.net for more information.